Support tickets

Get help from the Cloud-PBS team: open a support ticket from the dashboard, follow the conversation, attach files, and close it when resolved.

Last updated: July 22, 2026

Need help or have a question? Open a support ticket from the dashboard. Everything stays in one place, with the full conversation history.

Open a ticket

Go to Support and create a ticket:

The new support ticket form

  • A subject and a message describing your issue.
  • An optional attachment (image, log or SSH key, up to 5 MB).

Follow a ticket

Open a ticket to see the full conversation between you and our team. You can:

  • Reply to continue the exchange.
  • Download any attachment shared in the thread.
  • Close the ticket once your issue is resolved.
  • Delete a ticket you no longer need.

Manage your tickets

The Support list shows all your tickets. You can switch between a detailed and a compact view, search them, and show or hide closed tickets.