Cloud-PBS vs Remote-Backups.com
Cloud-PBS does one thing: managed Proxmox Backup Server. Remote-Backups.com does that plus Borg, rsync, SFTP and Synology. Two very different product bets on the same market.
Cloud-PBS is a Proxmox specialist. Managed PBS is our only backup product. Remote-Backups.com is a multi-protocol backup host operated from Germany: Proxmox Backup Server is one target among others (Borg repositories, rsync, SFTP, Synology NAS) on the same hardware stack. Entry pricing is lower at Remote-Backups (4.25 EUR/mo on usage-based 500 GB minimum) than at Cloud-PBS (6 EUR/mo on a 250 GB shared tier). The decision almost always turns on whether you want a vendor whose entire product is PBS, or a vendor that covers PBS as part of a broader catalogue.
Quick verdict
Three common evaluation profiles. Both providers let you use Proxmox Backup Client natively, with no proprietary software or overlay.
Organisation that runs Proxmox and wants a vendor whose speciality is Proxmox
Cloud-PBS
Cloud-PBS is a Proxmox specialist: Proxmox Mail Gateway, Proxmox VE and Proxmox Backup Server hold no secrets for the team. The Authorized Proxmox Reseller status is in place and the team has twelve years of Proxmox production experience.
Multi-protocol infrastructure that backs up Proxmox VE, Borg repositories, rsync targets and Synology NAS to a single provider
Remote-Backups.com
Remote-Backups handles Proxmox Backup Server, Borg, rsync, SFTP and Synology on the same hardware. If reducing vendor count across heterogeneous targets matters, that breadth is decisive.
European team that wants data operated outside the United States, across multiple countries
Cloud-PBS
Cloud-PBS runs in France, Germany and the United States. Remote-Backups stores in Germany only, with local proxies in other countries. For teams that need regional flexibility within the EU, Cloud-PBS is the shorter answer.
Detailed comparison
Fifteen axes that come up in B2B evaluations. Entries are factual as of 2026-04, re-verify before signing any long-term contract.
| Dimension | Cloud-PBS | Remote-Backups.com |
|---|---|---|
| Proxmox Authorized Reseller | Yes, since 2025 | Not listed |
| Entry price (shared, 100-250 GB) | 6 EUR/mo for 250 GB (Shared) | 4.25 EUR/mo for 500 GB minimum (usage-based) |
| Price per TB per month | Approximately 12 EUR/TB on Shared | 8.50 EUR/TB usage-based |
| Free tier | 7-day free trial on every plan | 100 GB free tier (unavailable at time of writing) |
| Operator country | France (LenoIT SARL) | Germany |
| Regions served | France, Germany, United States | Germany only |
| Protocol coverage | Proxmox Backup Server only | PBS, Borg, rsync, SFTP, Synology |
| Dedicated instance plan | Yes, from 19 EUR/mo (1 TB) | Not advertised |
| Localisation | English, French | English, German, French, Dutch, Spanish |
| Team Proxmox experience | 12 years, 80+ PBS instances, 300+ customers | Not disclosed; 706 TB total storage, 199k+ backups reported |
| Support commitments | Acknowledgement within 1 hour, substantive response within 4 hours | Self-service knowledge base plus ticketed support; SLA not publicly disclosed |
| Client-side AES-256 encryption | Yes, native PBS | Yes, native per-protocol |
| GDPR / DPA | Standard DPA on request | Advertised as GDPR-compliant, DPA on request |
| Tape LTO option | Q3 2026 (fabrication in progress; early-access on request) | Not advertised |
| Review volume at time of writing | Trustpilot 4.4/5, 12 reviews | 49 verified 5-star reviews stated on homepage (platform not specified) |
Pricing shape differs at entry
Remote-Backups uses a single usage-based tier at 8.50 EUR per TB per month with a 500 GB minimum, which makes it cheaper for small-to-mid deployments that want fine-grained growth. Cloud-PBS sells three distinct shapes: a fixed-storage Shared tier, a Pay-as-you-go Shared tier billed per hour in 100 GB steps from 1.30 EUR, and a Dedicated Instance tier at 19 EUR per month for 1 TB. On a like-for-like 5 TB workload, Remote-Backups shows roughly 43 EUR per month while Cloud-PBS Shared lands at 60 EUR. The gap is explained by what is included on top of raw storage, not by a simple price difference.
Prices are net of tax, re-verify on each provider's live pricing page.
When Remote-Backups.com is a better fit
Three legitimate use cases where Remote-Backups wins on present-day catalogue:
- You back up more than Proxmox. Borg repositories, rsync targets, SFTP-only endpoints or Synology NAS. Sending everything to one provider reduces billing and operational overhead.
- You are strictly German-hosted and value a lower entry price more than multi-region availability. 4.25 EUR for 500 GB of usage-based storage is the cheapest entry point on the European managed PBS market today.
- You want a fine-grained usage-based billing grid with no step at 250 GB, 500 GB and 1 TB. Remote-Backups bills every 100 GB like Cloud-PBS, which maps naturally onto irregularly-growing datasets.
When Cloud-PBS is a better fit
Five cases where Cloud-PBS wins on present-day catalogue and positioning:
- You want a vendor whose entire product is Proxmox Backup Server. Cloud-PBS does PBS and nothing else; the roadmap, the support knowledge base and the engineers' daily focus are all on PBS.
- You want a partnership with a Proxmox reseller. Cloud-PBS is an official Proxmox Authorized Reseller.
- You want your backups hosted outside Germany, or across more than one country. France, Germany and United States regions are available.
- You want a dedicated PBS instance with root access, IP filtering and a 99.99% uptime SLA. Cloud-PBS offers it.
- You value explicit support commitments. Acknowledgement within one hour and technical response within four business hours, from a team that operates the platform.
Tape LTO and on-premise infrastructure
Remote-Backups does not offer tape LTO or bank-vault storage. Cloud-PBS is not live on tape yet either (Q3 2026). Transparent state of the roadmap:
- A secondary offline datastore is live today on Cloud-PBS, in a separate zone, brought online only during synchronisation windows.
- LTO offering in development. Clients who want early access are invited to contact us.
- From Q3 2026, tape LTO will be backed by our own equipment in Paris and regional sites.
- A partnership with an infrastructure provider is being finalised. It will give Cloud-PBS the ability to peer directly with carriers, favour specific network paths and provide bespoke infrastructure.
Migrating between Cloud-PBS and Remote-Backups
Both services speak the Proxmox Backup Server protocol natively for PBS data, so PBS migration is straightforward. If you are moving Borg or rsync data, you either keep that workload in place or re-architect it; Cloud-PBS only handles PBS.
Native PBS remote sync
Configure the target as a remote on your source PBS and schedule a push or pull sync. Cut over your Proxmox VE backup jobs once the target is verified.
Physical seed (large datasets)
For data volumes above what your network can transfer in a reasonable window, we ingest a physical drive directly. Deduplication is preserved, so day-one incrementals target the existing chunk set.
Cloud-PBS vs Remote-Backups: frequently asked questions
Do both services use upstream Proxmox Backup Server?
Why is Remote-Backups.com cheaper at entry?
Is Remote-Backups multi-protocol support relevant for Proxmox-only shops?
What does it mean concretely that Cloud-PBS only does PBS?
How important is the Proxmox Authorized Reseller status?
Compare based on your own needs
Create a Cloud-PBS datastore, point a Proxmox VE backup job at it, and see the numbers on your infrastructure. The trial is free for 7 days and the format is standard, no constraint, no vendor lock-in.